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What should I do if I haven’t received my documents?

What should I do if I haven’t received my documents?

It might take up to two hours to receive your confirmation via email. If you still don't have a confirmation email and it's not in your spam, promotions or social folders after this time has passed, feel free to reach out for help.


Important! When you first visit XCover you will need to activate your account. Simply find the XCover confirmation email in your inbox and click the link to set up your XCover Account. Make sure you check your spam folder if you can't find your confirmation email. From your XCover Account, you can make a claim, make changes or view your policy wording.

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